Description
Customer support tickets can be managed through a web-based open-source helpdesk. It is a server application that may hold customer messages, email, attachments, and staff accounts, so access control and backups matter.
FICHA · AUR
Zammad is a web-based, open source user support/ticketing solution.
en Customer support tickets can be managed through a web-based open-source helpdesk. It is a server application that may hold customer messages, email, attachments, and staff accounts, so access control and backups matter.
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